Terms and Conditions

CHILDREN

Children remain the responsibility of their parents

or guardians at all times,The club activities form part

of the entertainment programme, and are not

childcare facilities.

It is important that you always know where

your children are, and what they are doing.

It is particularly important that you make sure

that your children understand that they should

always obey the instructions of the park resorts staff

 so that the possibility of accidents

can be reduced.

YOUR HOLIDAY ENVIRONMENT

The Park is situated in rural location,

in a Area of Outstanding Natural Beauty, on

Heritage Coasts and adjacent to Sites of Special

Scientific Interest or Conservation Areas.

They will probably be unfamiliar to you, and

because of this it is advisable to acquaint

yourselves with your holiday environment as soon

as you arrive. Walking over grassy and often

undulating ground, or through wooded parkland

may also be unfamiliar, and contain aspects of

wildlife such as rabbit holes that you and your

children need to avoid.

Local Authority planning constraints, that help

to preserve the rural nature of the Parks, also

limits the amount of street lighting that can be

provided at some locations for the same reason.

It is also intentionally reduced to assist children

to sleep at night.

So please take care when walking around the

Park and remember that you are in an unfamiliar

environment, particularly at night. It is always

advisable to carry a pocket torch to assist you

and to avoid any holiday accidents.

IF YOU CANCEL YOUR BOOKING

It may be necessary to cancel your break due to

illness, accident or change of circumstances

As soon as you know you need to cancel, please

call us on 01353-777814

Length of time Cancellation Charge

56 days or more Deposit

43–55 days 30% of holiday cost

29-42 days 50% of holiday cost

8-28 days 90% of holiday cost

7 days or less 100% of holiday cost

IF WE CANCEL YOUR BOOKING

We always do our best not to change the date

or cancel your holiday but in exceptional

circumstances this may be necessary. We will

inform you of the change of date or

cancellation as soon as possible and give you

the following options.

a. accept the alternative arrangements as

notified to you

b. choose another available holiday from us at

the advertised price

c. cancel your holiday with a full refund of

any money you have paid

we do not accept responsibility or

compensation for circumstances such as *force

majeure. *Force Majeure means circumstances

beyond our control including (but not limited to)

industrial disputes, natural disasters, fire, technical

problems, bad weather and acts of government.

JUST £50 DEPOSIT!

A small deposit of just £50 per booking is all

that we require to secure your holiday, with the

balance payable 8 weeks before the holiday start

date. Please note that reminders will not be sent

and payments not received by the due date will

result in cancellation.

All bookings made within 8 weeks of

the holiday start date must be paid for in full,

SECURE YOUR HOLIDAY BOOKING

Payment can be made by cheque,

which must be received within 5 working days of

making your provisional booking.

ARRIVAL AND DEPARTURE TIMES

Your accommodation is available from 4pm

onwards on the day of your arrival once it has

been cleaned and prepared for you. We are

happy to welcome you at the Park earlier and

when your accommodation is ready you may

move in.

In order for us to prepare for our next guests

we do ask that you vacate your accommodation

by 10am on your day of departure

 FAMILY HOLIDAYS

Park Resorts and their facilities are intended for

family holidays. We are therefore sorry that we

cannot accept any bookings from people under

the age of 18.

DOGS

Most dogs are welcome up to a

maximum of two animals

Where dogs are allowed, they must wear a

collar and identity tag and be kept on a lead

under the control of a responsible adult at all

times. They must not be left in accommodation

unattended. Dogs and other pets are not allowed

in Public buildings These restrictions do not apply

to guide dogs. Park Resorts reserve the right to

require the owner of any dog

 to remove it from the Park if they

consider it a nuisance or to be interfering with

the general comfort of other guests.

Certain types of dog are not allowed on any

Park Resorts Park, in order to maintain the safety

and well being of all our guests. These include,

but are not restricted to Pitbull Terrier, Dogo

Argentino, Fila Brasiliero and Japanese Tosa.

UNREASONABLE BEHAVIOUR

For the convenience of other guests, Park resorts

reserve the right to terminate the party’s holiday

without compensation, where the unreasonable

behaviour of the persons in the holiday party

might impair the enjoyment, comfort or health

of other guests, or the park resorts team members

or staff.

Our Trust in you

Please remember that our caravan is a second

home to us we expect you to treat it as such

We are lucky enough to be owners on a Park

Resorts site and their rules and conditions will

apply at all times......